The CRM Built for
Nigerian Fintech Teams.
Manage loan applicants, collection agents, and customer onboarding across your Paystack and Flutterwave pipelines — with full audit trails for regulators. Zent CRM keeps your compliance, sales, and operations teams in one place.
Built for the realities of African Fintech.
From regulated lending to payment collection, Zent CRM handles the complexity so your team can focus on growth.
Applicant Pipeline Chaos
Loan applicants falling through the cracks across spreadsheets, WhatsApp threads, and email. Zent CRM gives every applicant a tracked, auditable journey from inquiry to disbursement.
Collection Agent Visibility
No clear view of which agents are performing, which accounts are at risk of default, or where collections are stalling. Get real-time dashboards per agent, region, and portfolio.
Regulatory Audit Trails
CBN and SEC examinations require full records of customer interactions, document approvals, and fund movements. Every action in Zent CRM is timestamped, attributed, and exportable.
Slow KYC Onboarding
Manual document collection and verification delays onboarding by days. Automate KYC document requests, reminders, and approvals — and track every customer's onboarding stage in real time.
No Paystack / Flutterwave Sync
Payment events live in your payment gateway, customer data lives somewhere else. Zent CRM connects payment status directly to contact records so your team sees who has paid, defaulted, or upgraded — without switching tabs.
Missed Repayment Follow-ups
Repayment due dates slip by without a structured follow-up process. Automate WhatsApp and email reminders at the right time, with escalation rules when customers go silent.
Everything your fintech team needs, out of the box.
Loan Pipeline
Custom pipeline stages for application, verification, approval, disbursement, and repayment — with role-based visibility.
Customer 360
Full customer profile with KYC documents, interaction history, payment records, and linked accounts in a single view.
Workflow Automation
Auto-send repayment reminders via WhatsApp, trigger document requests on stage changes, and escalate overdue accounts — all without code.
Portfolio Analytics
Track disbursement volumes, repayment rates, default trends, and agent performance — exportable reports for regulators and investors.
From first inquiry to loyal borrower.
Zent CRM guides every loan applicant through your full lifecycle — automatically.
Capture
Pull in leads from your website, Meta Ads, WhatsApp, or referral partners. Auto-score by income signals and product fit.
Nurture
Send automated onboarding sequences, collect KYC documents, and keep applicants engaged while your team reviews.
Close
Approve, disburse, and log every decision with a full audit trail. Link payment events from Paystack or Flutterwave directly to the deal.
Retain
Automate repayment reminders, flag at-risk accounts early, and offer renewal products to on-time payers — all from one dashboard.
See Zent CRM for Fintech in action.
Get a 30-minute walkthrough configured for your lending, payments, or savings product. No commitment required.
- ✓Live loan pipeline walkthrough with a product expert
- ✓Paystack / Flutterwave integration demo
- ✓Compliance audit trail setup
- ✓30-day free trial, no credit card needed