Your Questions, Answered

Zent CRM is a full-featured, AI-powered business management system built for African businesses and teams worldwide. It combines CRM, Finance, HRM, Project Management, Store/POS, Payments, AI Reporting, and Communication tools into a single, self-hosted platform. You purchase the source code once and own it forever.

Zent CRM v1.0.0 officially launches on March 27, 2026. You can reserve your copy before the launch date by requesting a demo or contacting the team. Early buyers will receive priority onboarding.

Zent CRM is built for SMEs, agencies, startups, healthcare providers, real estate companies, retail stores, hospitality businesses, and fintech teams. It's also ideal for tech agencies and freelancers who want to white-label and resell a CRM to their clients.

No. Zent CRM is a one-time purchase. You pay once, receive the full source code and activation key, and own it forever. There are no recurring SaaS fees, no per-user charges, and no feature paywalls after purchase.

Yes. Zent CRM is open source. When you purchase it, you receive the complete source code with no obfuscation. You can read it, modify it, extend it, and deploy it on any server you control.

Absolutely. Zent CRM is a white-label solution. You can replace the logo, colour scheme, and branding entirely, then deploy it under your own product name for your clients. Many agencies and tech consultants use Zent CRM as the foundation for their client-facing CRM offering.

The activation key is used to license and activate your installation of Zent CRM. It verifies your purchase and unlocks all modules. You receive your activation key immediately after purchase, and it is tied to your domain or server.

Yes. We offer free installation and configuration on your server. Our team will deploy Zent CRM, set up your database, configure your domain and SSL, and create your admin account — at no extra charge. You simply share server access with us and we handle the rest.

You'll need a Linux VPS or dedicated server — Ubuntu 20.04+ is recommended. Minimum specs for small teams: 1 CPU, 1GB RAM, 20GB storage. We do not recommend shared hosting. Popular providers include DigitalOcean, Hetzner, Linode, AWS, and Google Cloud. Our team can advise on the right plan based on your team size.

No — day-to-day use of Zent CRM requires zero coding knowledge. It has a clean, intuitive interface designed for business users. Coding knowledge is only needed if you want to customise or extend the source code, which is entirely optional.

Yes. Basic white-label branding (logo, name, colours) can be changed through the admin settings panel without touching any code. Deeper UI customisation requires editing the source code, which you have full access to.

v1.0.0 ships with: Contact & Lead Management, Sales Pipeline, Task Manager, Sticky Notes, Finance (Invoices, Expenses, Budgets), HRM (Attendance, Leave, Payroll), Project Management (Kanban board, Milestones), Store & POS, Payments, AI Reporting & Dashboards, Communication (Team chat, Email notifications), and Platform features (Role-based access, White-label branding, Multi-user workspace, Dark/Light mode). See the full Changelog for details.

There is no per-user limit in Zent CRM. Add as many users as your server resources can support. You can assign each user a role (Admin, Manager, Staff) and control what they can access — all included in the single purchase price.

After purchase, you'll have access to our support channels — email and community. For critical technical issues, our team is available to assist directly. We also provide comprehensive learning materials so your team can self-serve most questions. Priority support is available for clients who opt in.

Future versions of Zent CRM will be announced via our channels. Because you own the source code, you can always apply updates manually. Paid update packages or update subscriptions may be offered for major new versions — details will be announced closer to each release.