AI-Powered CRM for Africa

All-in-One Tool for Fintech teams.

The complete ecosystem for growth. 8 powerful modules. Built-in AI. One platform to bridge the gap between your pipeline and your projects.

100% Full Control Self-hosted

Lead Score

94 / 100 โ†‘

๐ŸŽ‰

Deal Closed

โ‚ฆ12.4M

โšก

Auto-assigned

3 leads routed

app.zentcrm.com
Zent CRM dashboard showing pipeline metrics, โ‚ฆ45.2M in active deals, AI lead scores, and team activity

70+

Teams using Zent CRM

โ‚ฆ12B+

Revenue generated

400k+

Leads managed

Businesses that trust Zent CRM

Traveloptions Association Clean Book Kiakia Store LucrativeTECH Pay2me Restro max Simpli YO! APPS
AI-Powered Intelligence

Your sales team, supercharged by AI.

Zent CRM's AI engine learns your pipeline patterns, scores your leads, predicts deal outcomes, and automates the follow-ups your team shouldn't have to do manually.

Lead Intelligence

Stop guessing which leads to call first.

Zent CRM's AI scores every lead the moment it enters your pipeline โ€” analysing behaviour, company size, engagement history, and deal patterns unique to your business. Your reps in Lagos or London always know exactly where to focus.

  • Predictive lead scoring updated in real-time
  • Behavioural signals from email, WhatsApp, and calls
  • Win-probability forecasts per deal stage
Workflow Automation

Let AI handle the follow-ups. Every time.

Set a trigger โ€” a new Paystack payment, a WhatsApp message, a missed call โ€” and Zent CRM's automation engine responds immediately. Route leads, send proposals, schedule calls, and update records without lifting a finger.

  • 100+ trigger types including Paystack and WhatsApp events
  • Visual drag-and-drop workflow builder
  • Runs 24/7 with a full audit trail
AI Chatbot

A sales agent that never sleeps.

Deploy Zent CRM's AI chatbot on your website, WhatsApp Business channel, or customer portal. It qualifies leads, answers product questions, collects contact details, and hands off to a human the moment it matters.

  • Works on web, WhatsApp Business, and email
  • Trains on your product catalogue and FAQs
  • Smooth handoff to human agents with full context
Predictive Analytics

Know what is coming before it arrives.

Zent CRM analyses your historical deal data and surfaces revenue forecasts, churn risk signals, and bottleneck alerts โ€” so you can make data-driven decisions with the confidence of a team three times your size.

  • Revenue forecasting by rep, team, or product line
  • Churn risk flags with suggested playbooks
  • Pipeline bottleneck identification in real-time
Built for Every Industry

No matter your sector, Zent CRM fits the way you work.

Fintech & Payments

Manage loan applicants, collection agents, and onboarding across your Paystack and Flutterwave pipelines โ€” with full audit trails for regulators.

See how it works โ†’

Real Estate

Track property inquiries from Jiji and PropertyPro, manage showing schedules, and close deals faster with automated follow-ups for every buyer stage.

See how it works โ†’

Retail & E-commerce

Segment customers by purchase history, run re-engagement campaigns, and stop losing buyers to Jumia before they ever convert.

See how it works โ†’

SME & Agency

Run retainer clients, track deliverables, and white-label the entire CRM to offer it as an added recurring revenue stream to your own clients.

See how it works โ†’

Startups

Move fast from Techstars or GSIF demo day to paying customers. No enterprise contracts, no seat minimums โ€” your data stays yours from day one.

See how it works โ†’

Healthcare

Manage patient referrals, clinic appointment pipelines, and HMO partner relationships โ€” with NDPC-compliant role-based access controls.

See how it works โ†’

Hospitality

Track corporate booking accounts, automate post-stay feedback, and turn one-time guests into loyal long-term accounts your team can grow.

See how it works โ†’
One Flow, Full Lifecycle

From first contact to loyal customer โ€” never lose the thread.

Every lead, deal, and support ticket stays connected. Zent CRM keeps your entire team in sync, from the first WhatsApp inquiry to a renewed enterprise contract.

Turn every lead into an opportunity โ€” instantly.

Whether they come through your website form, a WhatsApp message, a Meta Lead Ad, or an event list, Zent CRM captures, scores, and routes them to the right rep before your competition even picks up the phone.

Start capturing leads โ†’

Stay top of mind without the manual effort.

Build automated sequences across email and WhatsApp. Schedule follow-ups based on engagement signals. Every touchpoint is logged, so your team always knows what was said and what comes next.

Automate your nurture โ†’

Move deals forward with full pipeline visibility.

Visualise every stage, forecast quarterly revenue in Naira, and share a live deal view with stakeholders. Zent CRM tells you which deals to prioritise and which are at risk before they slip.

See the pipeline โ†’

Turn customers into advocates โ€” automatically.

Track usage, SLA performance, and renewal signals. Launch proactive health-check playbooks. Identify churn risk before a customer goes quiet and convert satisfied accounts into referrals.

Reduce churn โ†’

Pipeline health

Pipeline Pulse 74%
Health Score 86%
AI Confidence 91%

Active deals

โ‚ฆ45.2M

โ†‘ 12% vs last quarter

Connects to Your Stack

Works with the tools Nigerian businesses already use.

Native integrations ship with Zent CRM. Hundreds more available via Zapier.

WhatsApp Business

Receive and respond to leads directly inside Zent CRM

Paystack

Trigger workflows on payment events and subscription changes

Flutterwave

Sync transactions and customer data from your payment flows

Gmail

Log emails to contacts and deals automatically

Slack

Get deal and lead notifications in your team channels

Google Calendar

Sync meetings and follow-up calls bi-directionally

Meta Ads

Pull Facebook and Instagram leads directly into your pipeline

Zapier

Connect Zent CRM to 6,000+ apps with no-code automations

Need a custom integration? Talk to our team.

Fully Modular Platform

Every module your revenue team needs, all connected.

Use what you need today. Activate more as you grow. Everything shares one unified data model.

Trusted by Nigerian Teams

Teams that ship faster, close more, and retain better.

โ˜…โ˜…โ˜…โ˜…โ˜… 4.7 G2
โ˜…โ˜…โ˜…โ˜…โ˜… 4.8 Capterra
โ˜…โ˜…โ˜…โ˜…โ˜… 4.8 Trustpilot

Zent CRM replaced four separate tools for our team in Lagos. We closed โ‚ฆ80M in deals in our first quarter on the platform and our onboarding time dropped by 40%.

AO

Adaeze Okonkwo

Head of Revenue, NovaPay Technologies

We white-labelled Zent CRM for three real estate clients. Setup took two days. Our agency now earns a recurring SaaS revenue stream on top of our consulting fees.

BF

Babatunde Fashola

Founder, Atlas Property Group

AI lead scoring changed how our inside sales team operates. Instead of calling 200 leads cold, they focus on the top 30 and conversion is up 3x. Game changer for our Kigali and Lagos offices.

KA

Kemi Adeyemi

Customer Success Director, LoopStack Africa

Free Demo

Start your free demo today.

See Zent CRM configured for your industry in 30 minutes. No commitment, no credit card required.

  • โœ“Live walkthrough with a product expert
  • โœ“Custom pipeline configured for your industry
  • โœ“Data migration plan and white-label options
  • โœ“30-day free trial, no credit card needed