Store Module

Sell online. Sell in-store.

List your products, run a professional online storefront, process point-of-sale transactions, and sync inventory across physical and digital channels — all connected to your CRM data.

eCommerce product listings and online store
Challenges We Solve

Retail and eCommerce gaps that cost you sales.

From no online presence to inventory chaos, Zent CRM's Store module closes the gap between your products and your customers.

No Online Storefront

Selling only through Instagram DMs and WhatsApp means missing customers who prefer to browse and buy on their own. Launch a branded online store in minutes, no coding needed.

Manual POS Operations

Cash sales recorded in notebooks, receipts written by hand, no sales history. Process in-store transactions digitally, print receipts, and link every sale to a customer record automatically.

Inventory Tracking Chaos

Selling products in-store and online with no shared inventory causes overselling and stockouts. Sync inventory across channels in real time — sell anywhere, track from one dashboard.

No Product Catalogue

Sharing product images and prices via WhatsApp one by one. Build a structured product catalogue with categories, variants, prices, and stock levels — shareable as a link or embeddable online.

Zero eCommerce Analytics

Not knowing which products sell best, where customers drop off, or what your average order value is. Get full eCommerce analytics — sales trends, top products, and customer purchase history.

Slow Checkout Experience

Lengthy checkout processes drive cart abandonment. Optimised checkout flows with saved customer details, payment links, and one-click repeat purchases for returning customers.

Built-in Capabilities

Everything you need to sell, online and offline.

eCommerce

Online Store

Branded online storefront with product listings, categories, search, cart, and checkout — live in minutes.

POS

Point of Sale

Process walk-in sales on any device. Print receipts, apply discounts, and sync every sale to your CRM and inventory.

Inventory

Product Listings & Inventory

Manage products, variants, prices, and stock — synced across your online store and POS in real time.

Analytics

Sales Analytics

Top products, revenue by channel, cart abandonment rates, and customer repeat-purchase frequency — all tracked.

Omnichannel Commerce

One inventory. Every channel.

Whether a customer buys in your store, through your website, or via a payment link on WhatsApp — inventory updates instantly. No overselling, no stockouts, no spreadsheets.

  • Real-time inventory sync across all channels
  • Low-stock alerts and reorder triggers
  • Customer purchase history linked to CRM
  • Abandoned cart recovery with automated follow-ups
Retail eCommerce store and product management
How It Works

From product listing to loyal customer.

Zent CRM's Store module handles your entire commerce lifecycle.

01

List

Add products with images, descriptions, prices, variants, and stock levels. Publish to your online store or share as a shareable catalogue link.

02

Sell

Customers buy online via your storefront or in-person via POS. Payment links work on WhatsApp too — meet customers wherever they are.

03

Fulfil

Order received — inventory deducted, receipt sent, and customer record updated. Track fulfilment status from sale to delivery.

04

Analyse

See which products move fastest, what drives repeat purchases, and where to restock. Use AI reports to optimise your product mix and pricing.

Free Demo

See the Store module in action.

Get a live walkthrough of eCommerce, POS, product management, and inventory tracking for your business.

  • Online store setup and product listing demo
  • Point of Sale walkthrough for in-store sales
  • Inventory sync and analytics overview
  • 30-day free trial, no credit card needed